Difference between revisions of "Contact Us"

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==Questions==
 
==Questions==
  
Please check the [[General FAQ]], or one of the other pages of [[Frequently Asked Questions|frequently asked questions]] listed in the [[FAQ Index]] to see if your question has already been answered.  
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Please check the [[General FAQ]], or one of the other pages of [[Frequently Asked Questions|frequently asked questions]] listed in the [[FAQ Index]] to see if your question has already been answered.
  
 
==Mailing Lists & Forums==
 
==Mailing Lists & Forums==
  
We have several [[Mailing List|mailing lists]] (also available at [[Nabble Forum|Nabble]] for those who prefer a web interface) and [http://forums.musicbrainz.org/ forums]. The '''musicbrainz-users''' [http://lists.musicbrainz.org/mailman/listinfo/musicbrainz-users list] and the web-based [http://forums.musicbrainz.org/ forums] are for general discussion of Music<code><nowiki></nowiki></code>Brainz. This is an excellent way to get help or ask questions about this site. These are ideal for active discussions (and controversies!) with a wider audience.  
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We have several [[Mailing List|mailing lists]] (also available at [[Nabble Forum|Nabble]] for those who prefer a web interface) and [http://forums.musicbrainz.org/ forums]. The '''musicbrainz-users''' [http://lists.musicbrainz.org/mailman/listinfo/musicbrainz-users list] and the web-based [http://forums.musicbrainz.org/ forums] are for general discussion of MusicBrainz. This is an excellent way to get help or ask questions about this site. These are ideal for active discussions (and controversies!) with a wider audience.
  
 
==Report a Bug==
 
==Report a Bug==
  
Found something that does not work? Please check the [http://bugs.musicbrainz.org/query?status=new&status=assigned&status=reopened&type=bug&order=priority list of bugs] at our [[Bug Tracker|BugTracker]] and if your problem has not been entered yet, submit it on the [http://bugs.musicbrainz.org/newticket new ticket page]. Likewise, if you have an idea for a new feature or improvement, please make sure it's not already on the [http://bugs.musicbrainz.org/query?status=new&status=assigned&status=reopened&type=enhancement&order=priority list of feature requests] before submitting it.  
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Found something that does not work? Please check the [http://bugs.musicbrainz.org/query?status=new&status=assigned&status=reopened&type=bug&order=priority list of bugs] at our [[Bug Tracker]] and if your problem has not been entered yet, submit it on the [http://bugs.musicbrainz.org/newticket new ticket page]. Likewise, if you have an idea for a new feature or improvement, please make sure it's not already on the [http://bugs.musicbrainz.org/query?status=new&status=assigned&status=reopened&type=enhancement&order=priority list of feature requests] before submitting it.
  
 
==Email us==
 
==Email us==
  
You can reach the MusicBrainz staff directly at one of the following addresses:  
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You can reach the MusicBrainz staff directly at one of the following addresses:
 
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<br/>Note that [[MusicBrainz]] does not provide support for taggers in the [[Tagger Affiliate Program|TaggerAffiliateProgram]] ([[Magic Tagger|Magic MP3 Tagger]] and [[Jaikoz MP3 Tag Editor|Jaikoz Tag Editor]]). Contact information can be found there.  
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Note that [[MusicBrainz]] does not provide support for taggers in the [[Tagger Affiliate Program]] ([[Magic Tagger|Magic MP3 Tagger]] and [[Jaikoz MP3 Tag Editor|Jaikoz Tag Editor]]). Contact information can be found there.
  
 
==Copyright Issues==
 
==Copyright Issues==
  
If you believe that MusicBrainz violates your copyright, please see [[Copyright Violation Notice|CopyrightViolationNotice]] for details on how to report a copyright violation to MusicBrainz.  
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If you believe that MusicBrainz violates your copyright, please see [[Copyright Violation Notice]] for details on how to report a copyright violation to MusicBrainz.
  
 
==Wiki==
 
==Wiki==
  
The [http://wiki.musicbrainz.org MusicBrainz Wiki] has a mix of discussion and documentation ranging from the introductory to the esoteric. It is primarily used for intermediate and advanced documentation of the Music<code><nowiki></nowiki></code>Brainz community, conventions, interfaces, and internals. While there's a fair amount of this on the main pages, over time most of is moving to the Wiki, where it can be maintained and extended by the community as a whole. The Wiki is especially well suited for documenting community issues and conventions like the style and editing guidelines, which change over time as a result of the community's interactions, and don't necessarily require development efforts.  
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The [http://wiki.musicbrainz.org MusicBrainz Wiki] has a mix of discussion and documentation ranging from the introductory to the esoteric. It is primarily used for intermediate and advanced documentation of the MusicBrainz community, conventions, interfaces, and internals. While there's a fair amount of this on the main pages, over time most of is moving to the wiki, where it can be maintained and extended by the community as a whole. The wiki is especially well suited for documenting community issues and conventions like the style and editing guidelines, which change over time as a result of the community's interactions, and don't necessarily require development efforts.
  
The second use is for detailed and specific discussions. General ideas or opinions are best discussed on a mailing list, but once it gets to the point where there are detailed proposals (and counter-proposals) it makes sense to move discussion to the Wiki, where others can comment in-line and link to related topics, as well as summarize and re-organize the discussion. Additional discussion may still take place on a mailing list or [[IRC]] and if there is general acceptance of the suggestion, it may be a good idea to create a feature request on the bug tracker.  
+
The second use is for detailed and specific discussions. General ideas or opinions are best discussed on a mailing list, but once it gets to the point where there are detailed proposals (and counter-proposals) it makes sense to move discussion to the wiki, where others can comment in-line and link to related topics, as well as summarize and re-organize the discussion. Additional discussion may still take place on a mailing list or IRC and if there is general acceptance of the suggestion, it may be a good idea to create a feature request on the bug tracker.
  
 
==IRC==
 
==IRC==
  
Music<code><nowiki></nowiki></code>Brainz developers and users are often to be found in the '''#musicbrainz''' channel on [[IRC]] chat at irc.freenode.net. Please feel free to browse the [http://chatlogs.musicbrainz.org/ IRC log archives]. The [[IRC]] channel is a very informal forum for Q&A or brainstorming, with immediate interactive discussions.  
+
MusicBrainz developers and users are often to be found in the '''#musicbrainz''' channel on IRC chat at irc.freenode.net. Please feel free to browse the [http://chatlogs.musicbrainz.org/ IRC log archives]. The IRC channel is a very informal forum for Q&A or brainstorming, with immediate interactive discussions.
  
 
==Blog==
 
==Blog==
  
The [http://blog.musicbrainz.org Brainz blog] has frequent updates from Music<code><nowiki></nowiki></code>Brainz developers on their progress in implementing new features and projects. While it has a comment feature for feedback, substantive discussion should be on the mailing lists or in the [[MusicBrainz Wiki|Wiki]]. Please feel free to link to our Blog from your own!  
+
The [http://blog.musicbrainz.org Brainz blog] has frequent updates from MusicBrainz developers on their progress in implementing new features and projects. While it has a comment feature for feedback, substantive discussion should be on the mailing lists or in the wiki. Please feel free to link to our blog from your own!
  
==Edit Notes and Annotations==
+
==Edit Notes and Annotations==
  
If you are editing the Music<code><nowiki></nowiki></code>Brainz database, be sure to use [[Edit Note|EditNote]]<code><nowiki></nowiki></code>s on your changes, and on changes that you are voting on - your notes will be emailed to all moderators who vote on that change (or add a note themselves). This forum is very well suited for specific discussions about particular artists or releases.  
+
If you are editing the MusicBrainz database, be sure to use [[Edit Note]]s on your changes, and on changes that you are voting on - your notes will be emailed to all editors who vote on that change (or add a note themselves). This forum is very well suited for specific discussions about particular artists or releases.
  
You can also add [[Artist Annotation|ArtistAnnotation]]<code><nowiki></nowiki></code>s and [[Release Annotation|ReleaseAnnotation]]<code><nowiki></nowiki></code>s to the database to communicate with other moderators working on those parts of the database.  
+
You can also add [[Artist Annotation]]s and [[Release Annotation]]s to the database to communicate with other editors working on those parts of the database.
  
 
[[Category:To Be Reviewed]]
 
[[Category:To Be Reviewed]]
[[Image:Example.jpg]]
 

Revision as of 10:12, 31 March 2009

Questions

Please check the General FAQ, or one of the other pages of frequently asked questions listed in the FAQ Index to see if your question has already been answered.

Mailing Lists & Forums

We have several mailing lists (also available at Nabble for those who prefer a web interface) and forums. The musicbrainz-users list and the web-based forums are for general discussion of MusicBrainz. This is an excellent way to get help or ask questions about this site. These are ideal for active discussions (and controversies!) with a wider audience.

Report a Bug

Found something that does not work? Please check the list of bugs at our Bug Tracker and if your problem has not been entered yet, submit it on the new ticket page. Likewise, if you have an idea for a new feature or improvement, please make sure it's not already on the list of feature requests before submitting it.

Email us

You can reach the MusicBrainz staff directly at one of the following addresses:

Support support@musicbrainz.org
Contribute donations@musicbrainz.org
Press enquiries press@musicbrainz.org
Sponsorship enquiries sponsors@musicbrainz.org
Copyright issues copyright@musicbrainz.org
Other enquiries info@musicbrainz.org

Note that MusicBrainz does not provide support for taggers in the Tagger Affiliate Program (Magic MP3 Tagger and Jaikoz Tag Editor). Contact information can be found there.

Copyright Issues

If you believe that MusicBrainz violates your copyright, please see Copyright Violation Notice for details on how to report a copyright violation to MusicBrainz.

Wiki

The MusicBrainz Wiki has a mix of discussion and documentation ranging from the introductory to the esoteric. It is primarily used for intermediate and advanced documentation of the MusicBrainz community, conventions, interfaces, and internals. While there's a fair amount of this on the main pages, over time most of is moving to the wiki, where it can be maintained and extended by the community as a whole. The wiki is especially well suited for documenting community issues and conventions like the style and editing guidelines, which change over time as a result of the community's interactions, and don't necessarily require development efforts.

The second use is for detailed and specific discussions. General ideas or opinions are best discussed on a mailing list, but once it gets to the point where there are detailed proposals (and counter-proposals) it makes sense to move discussion to the wiki, where others can comment in-line and link to related topics, as well as summarize and re-organize the discussion. Additional discussion may still take place on a mailing list or IRC and if there is general acceptance of the suggestion, it may be a good idea to create a feature request on the bug tracker.

IRC

MusicBrainz developers and users are often to be found in the #musicbrainz channel on IRC chat at irc.freenode.net. Please feel free to browse the IRC log archives. The IRC channel is a very informal forum for Q&A or brainstorming, with immediate interactive discussions.

Blog

The Brainz blog has frequent updates from MusicBrainz developers on their progress in implementing new features and projects. While it has a comment feature for feedback, substantive discussion should be on the mailing lists or in the wiki. Please feel free to link to our blog from your own!

Edit Notes and Annotations

If you are editing the MusicBrainz database, be sure to use Edit Notes on your changes, and on changes that you are voting on - your notes will be emailed to all editors who vote on that change (or add a note themselves). This forum is very well suited for specific discussions about particular artists or releases.

You can also add Artist Annotations and Release Annotations to the database to communicate with other editors working on those parts of the database.