Contact Us: Difference between revisions

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==Questions==
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Revision as of 15:05, 15 March 2009

Questions

Please check the General FAQ, or one of the other pages of frequently asked questions listed in the FAQ Index to see if your question has already been answered.

Mailing Lists & Forums

We have several mailing lists (also available at Nabble for those who prefer a web interface) and forums. The musicbrainz-users list and the web-based forums are for general discussion of MusicBrainz. This is an excellent way to get help or ask questions about this site. These are ideal for active discussions (and controversies!) with a wider audience.

Report a Bug

Found something that does not work? Please check the list of bugs at our BugTracker and if your problem has not been entered yet, submit it on the new ticket page. Likewise, if you have an idea for a new feature or improvement, please make sure it's not already on the list of feature requests before submitting it.

Email us

You can reach the MusicBrainz staff directly at one of the following addresses:

Support support@musicbrainz.org
Contribute donations@musicbrainz.org
Press enquiries press@musicbrainz.org
Sponsorship enquiries sponsors@musicbrainz.org
Copyright issues copyright@musicbrainz.org
Other enquiries info@musicbrainz.org


Note that MusicBrainz does not provide support for taggers in the TaggerAffiliateProgram (Magic MP3 Tagger and Jaikoz Tag Editor). Contact information can be found there.

Copyright Issues

If you believe that MusicBrainz violates your copyright, please see CopyrightViolationNotice for details on how to report a copyright violation to MusicBrainz.

Wiki

The MusicBrainz Wiki has a mix of discussion and documentation ranging from the introductory to the esoteric. It is primarily used for intermediate and advanced documentation of the MusicBrainz community, conventions, interfaces, and internals. While there's a fair amount of this on the main pages, over time most of is moving to the Wiki, where it can be maintained and extended by the community as a whole. The Wiki is especially well suited for documenting community issues and conventions like the style and editing guidelines, which change over time as a result of the community's interactions, and don't necessarily require development efforts.

The second use is for detailed and specific discussions. General ideas or opinions are best discussed on a mailing list, but once it gets to the point where there are detailed proposals (and counter-proposals) it makes sense to move discussion to the Wiki, where others can comment in-line and link to related topics, as well as summarize and re-organize the discussion. Additional discussion may still take place on a mailing list or IRC and if there is general acceptance of the suggestion, it may be a good idea to create a feature request on the bug tracker.

IRC

MusicBrainz developers and users are often to be found in the #musicbrainz channel on IRC chat at irc.freenode.net. Please feel free to browse the IRC log archives. The IRC channel is a very informal forum for Q&A or brainstorming, with immediate interactive discussions.

Blog

The Brainz blog has frequent updates from MusicBrainz developers on their progress in implementing new features and projects. While it has a comment feature for feedback, substantive discussion should be on the mailing lists or in the Wiki. Please feel free to link to our Blog from your own!

Edit Notes and Annotations

If you are editing the MusicBrainz database, be sure to use EditNotes on your changes, and on changes that you are voting on - your notes will be emailed to all moderators who vote on that change (or add a note themselves). This forum is very well suited for specific discussions about particular artists or releases.

You can also add ArtistAnnotations and ReleaseAnnotations to the database to communicate with other moderators working on those parts of the database. Example.jpg