Difference between revisions of "Help"

From MusicBrainz Wiki
(PunBB → Discourse)
m
 
Line 3: Line 3:
 
===I'm a new editor. What do I need to know to get started?===
 
===I'm a new editor. What do I need to know to get started?===
  
You'll probably want to be familiar with MusicBrainz's [[Mission|mission]] and [[Code_Of_Conduct|Code of Conduct]] first. There's a lot of information (some, alas, out of date) in the [[MusicBrainz_Documentation|documentation]]. There's also an [[Editing_FAQ]]. If in doubt, ask. There are lots of editors willing to help.
+
You'll probably want to be familiar with MusicBrainz's [[Mission|mission]] and [[Code_Of_Conduct|Code of Conduct]] first. There's a lot of information (some, alas, out of date) in the [[MusicBrainz_Documentation|documentation]]. There's also an [[Editing_FAQ|editing FAQ]]. If in doubt, ask. There are lots of editors willing to help.
  
 
===English is not my native language. Can I get help in another language?===
 
===English is not my native language. Can I get help in another language?===
  
Currently, it is not possible to [http://tickets.musicbrainz.org/browse/MBS-4823 search for editors by language].
+
Currently, it is not possible to [[jira:MBS-4823|search for editors by language]].
  
 
Until that feature is implemented, you can ask in [[IRC]] or the [[discourse:|forums]]. Some editors also list their [[User_Language|language(s) in the wiki]].
 
Until that feature is implemented, you can ask in [[IRC]] or the [[discourse:|forums]]. Some editors also list their [[User_Language|language(s) in the wiki]].
Line 13: Line 13:
 
===I'm looking for a relevant Style Guideline===
 
===I'm looking for a relevant Style Guideline===
  
The first thing to try is searching the [[Style_Guidelines]].
+
The first thing to try is searching the [[Style_Guidelines|style guidelines]].
  
You can also find proposed guidelines (and related discussions) in the [http://tickets.musicbrainz.org/browse/STYLE bug tracker].
+
You can also find proposed guidelines (and related discussions) in the [[jira:STYLE|bug tracker]].
  
 
===I have a question about a specific edit===
 
===I have a question about a specific edit===
  
If you have a question about somebody elses edit, the best place to ask is in an [[Edit_Note|edit note]].
+
If you have a question about somebody else's edit, the best place to ask is in an [[Edit_Note|edit note]].
  
 
===I have a specific editing question or need a second opinion===
 
===I have a specific editing question or need a second opinion===
  
If the docs don't answer your question, maybe a real person can. The best options for [[Contact|contacting]] a real person are [[IRC]] or the [[discourse:|forums]].
+
If the docs don't answer your question, maybe a real person can. The best options for [[Contact_Us|contacting]] a real person are [[IRC]] or the [[discourse:|forums]].
  
 
==What do I do if...==
 
==What do I do if...==
Line 29: Line 29:
 
===I think I  found a bug===
 
===I think I  found a bug===
  
You can report bugs using the [[Bug_Tracker]].
+
You can report bugs using the [[Bug_Tracker|bug tracker]].
  
 
===I think I found a problem in the documentation===
 
===I think I found a problem in the documentation===
  
You can report problems with the documentation using the [[Bug_Tracker]]. There are specific sections for style guidelines and documentation.
+
You can report problems with the documentation using the [[Bug_Tracker|bug tracker]]. There are specific sections for style guidelines and documentation.
  
 
If it's a minor problem (e.g. a typo), you can [[Special:UserLogin/signup|edit the wiki]] directly.
 
If it's a minor problem (e.g. a typo), you can [[Special:UserLogin/signup|edit the wiki]] directly.
Line 39: Line 39:
 
===I'm having a problem with a specific editor===
 
===I'm having a problem with a specific editor===
  
As it says in [[MusicBrainz_Principles]], "seek mediators".
+
As it says in [[MusicBrainz_Principles|MusicBrainz Principles]], "seek mediators".
  
 
You can find people willing to help in [[IRC]] or the [[discourse:|forums]].
 
You can find people willing to help in [[IRC]] or the [[discourse:|forums]].
  
If you want to report a [[Code_Of_Conduct]] violation, you can contact [mailto:support%40musicbrainz.org support@musicbrainz.org].
+
If you want to report a [[Code_Of_Conduct|Code of Conduct]] violation, you can contact [mailto:support%40musicbrainz.org support@musicbrainz.org].
  
If you'd like to discuss your problem as discreetly as possible (e.g. your problem is with a core MusicBrainz team member), you can contact our Community Manager directly at [mailto:freso%40musicbrainz.org freso@musicbrainz.org].
+
If you'd like to discuss your problem as discreetly as possible (e.g. your problem is with a core MusicBrainz team member), you can contact our Community Manager directly at [mailto:community-manager@metabrainz.org community-manager@metabrainz.org].
  
 
===I have a question about Picard===
 
===I have a question about Picard===
  
Official Picard documentation is at [http://picard.musicbrainz.org/ picard.musicbrainz.org].
+
Official Picard documentation is at [https://picard.musicbrainz.org/ picard.musicbrainz.org].
  
 
As with other topics, you can usually find help in [[IRC]] or the [[discourse:|forums]].
 
As with other topics, you can usually find help in [[IRC]] or the [[discourse:|forums]].

Latest revision as of 13:59, 24 May 2020

I need help editing MusicBrainz

I'm a new editor. What do I need to know to get started?

You'll probably want to be familiar with MusicBrainz's mission and Code of Conduct first. There's a lot of information (some, alas, out of date) in the documentation. There's also an editing FAQ. If in doubt, ask. There are lots of editors willing to help.

English is not my native language. Can I get help in another language?

Currently, it is not possible to search for editors by language.

Until that feature is implemented, you can ask in IRC or the forums. Some editors also list their language(s) in the wiki.

I'm looking for a relevant Style Guideline

The first thing to try is searching the style guidelines.

You can also find proposed guidelines (and related discussions) in the bug tracker.

I have a question about a specific edit

If you have a question about somebody else's edit, the best place to ask is in an edit note.

I have a specific editing question or need a second opinion

If the docs don't answer your question, maybe a real person can. The best options for contacting a real person are IRC or the forums.

What do I do if...

I think I found a bug

You can report bugs using the bug tracker.

I think I found a problem in the documentation

You can report problems with the documentation using the bug tracker. There are specific sections for style guidelines and documentation.

If it's a minor problem (e.g. a typo), you can edit the wiki directly.

I'm having a problem with a specific editor

As it says in MusicBrainz Principles, "seek mediators".

You can find people willing to help in IRC or the forums.

If you want to report a Code of Conduct violation, you can contact support@musicbrainz.org.

If you'd like to discuss your problem as discreetly as possible (e.g. your problem is with a core MusicBrainz team member), you can contact our Community Manager directly at community-manager@metabrainz.org.

I have a question about Picard

Official Picard documentation is at picard.musicbrainz.org.

As with other topics, you can usually find help in IRC or the forums.