MusicBrainz Picard/Troubleshooting: Difference between revisions

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* Read the [[Picard FAQ|FAQ]] for common questions and problems
* Read the [[Picard FAQ|FAQ]] for common questions and problems
* Consult the [http://forums.musicbrainz.org/viewforum.php?id=2 forums]
* Consult the [http://forums.musicbrainz.org/viewforum.php?id=2 forums]
* Look at the [[MusicBrainz Picard|download page]] for a newer version of Picard which might solve your problem
* Check the [[MusicBrainz Picard|download page]] for a newer version of Picard which might solve your problem


== Reporting a bug ==
== Reporting a bug ==
If you have found a bug please check, whether you are using the [[MusicBrainz Picard|latest version]] of Picard and whether the bug has already been reported in our [http://bugs.musicbrainz.org/report/5 bug tracker]. If not open a [http://bugs.musicbrainz.org/newticket?component=Picard+Tagger new ticket] providing the following information:
If you have found a bug please check whether you are using the [[MusicBrainz Picard|latest version]] of Picard and whether the bug has already been reported in our [http://bugs.musicbrainz.org/report/5 bug tracker]. If not, open a [http://bugs.musicbrainz.org/newticket?component=Picard+Tagger new ticket] providing the following information:


* Which version of Picard dou you use?
* Which version of Picard do you use?
* Which operating system do you use?
* Which operating system do you use?
* What did you do when the bug occurred?
* What did you do when the bug occurred?

Revision as of 12:35, 16 May 2011

Products > Picard > Picard FAQ

Getting help

If you have problems using Picard, please first check the following resources:

Reporting a bug

If you have found a bug please check whether you are using the latest version of Picard and whether the bug has already been reported in our bug tracker. If not, open a new ticket providing the following information:

  • Which version of Picard do you use?
  • Which operating system do you use?
  • What did you do when the bug occurred?
  • What did you expect to happen, what did happen?